Warranty

We've got you covered

Every Lavunett product comes with a 12-month warranty against manufacturing defects. If something's wrong, email contact@agence-smile.fr and we'll help you find a solution.

If a product is defective, we'll replace it for free. If that model is no longer available, we'll exchange it for something similar or give you a refund.

What's not covered

  • Damage caused deliberately or through neglect
  • Improper or careless use
  • Normal wear and tear
  • Damage from cleaning without following our care guide

This warranty is in addition to your statutory rights, including the 2-year legal guarantee of conformity in the EU.